Last updated May 14, 2026
Privacy Policy
Cozy Loaf Sourdough Bread ("Cozy Loaf," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you order from cozyloafbread.com or interact with us by text, email, or phone, and how we use and protect that information.
Information we collect
When you place an order, we collect the name, phone number, email address, and delivery address you provide. We also collect the items you ordered, your selected delivery date, and any notes you send us.
If you pay through a third-party processor (such as Venmo, Zelle, or a card processor), that processor handles your payment information directly. We do not store your card number or banking details.
Our website may collect basic analytics (pages visited, device type, approximate location based on IP) to help us understand how visitors use the site. We do not sell this data.
How we use your information
We use the information you provide to bake and deliver your order, contact you about your order (text, call, or email), send payment links, and follow up after delivery.
We may occasionally text or email you about new bakes, seasonal items, or special offers. You can opt out at any time by replying STOP to a text or asking us to remove you.
Sharing your information
We do not sell or rent your personal information.
We share your information only with service providers that help us run the business (such as our payment processor, our CRM, and our hosting provider), and only to the extent needed to fulfill your order and run our website.
We may disclose information if required by law or to protect our rights, our customers, or the public.
Data retention
We keep your order information for as long as needed to provide service, comply with tax and recordkeeping rules, and resolve any disputes. You can ask us to delete your information at any time by emailing cozyloafsourdoughbread@gmail.com.
Your rights
You can request a copy of the information we have about you, ask us to correct it, or ask us to delete it. Email cozyloafsourdoughbread@gmail.com and we will respond within a reasonable time.
Children
Cozy Loaf Sourdough Bread is not directed to children under 13, and we do not knowingly collect information from children under 13.
Changes to this policy
If we update this Privacy Policy, we will change the "Last updated" date at the top of this page. Continued use of the site after an update means you accept the revised policy.
Contact
Questions about this Privacy Policy? Email cozyloafsourdoughbread@gmail.com or call +1 939-286-3090.
